VIEWPOINT: FUTURE OF RETAIL
Defining the future of retail stores across 5000+ stores for a large retail organization.
DIGITAL TRANSFORMATION
Managed delivery and architecture for a $500m transformation program
BUILDING THE NEXT GENERATION ONLINE PRESENCE
Unshackled business operations and technology by rolling out the next generation of the primary customer acquisition website for a Fortune 50 company
e-Commerce
Setup and managed the Digital Commerce Domain for one of the largest telecoms in the world
NEW PRODUCT LAUNCH MANAGEMENT
Program managed the 3 largest new product introductions for a Fortune 50 company, working across dozens of teams and 100s of people to execute flawless launches
CORPORATE TOOLS STRATEGY
Defined and rolled out the tools strategy for digital transformation at a large enterprise client
CORPORATE COMPLIANCE MODELLING AND IMPLEMENTATION
Helping to define and roll out the accessibility strategy and CCPA Compliance at a company with over 50,000 employees
OMNI CHANNEL SETUP
Defined the omni-channel experience for 5000+ retail stores, 6 contact centers and 33k+ agents